Surbiton Tolworth - Laptop Repairs Computer Support and Data Recovery
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0208 330 7113
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SOS Computer Fix, Hazel Bank, Surbiton, Surrey, KT5 9RH

Tel: 0208 330 7113

Computer Repairs and Support Services for the home and office


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Buy a new Computer with Windows 8 or upgrade your PC from XP, Kingston Upon Thames

On 8th April 2014 Microsoft stopped supporting Windows XP and on 11th April 2017 the same support was removed for Windows Vista



Automatic updates have ceased, meaning new security patches and software fixes will no longer be produced. This doesn’t mean that XP or Vista will suddenly stop working, but it will leave your system vulnerable to security risks or viruses and malware.


As Microsoft issues fixes for security holes that are identified in newer operating systems, those same holes will exist in XP and Vista but won’t be patched.  Worse still once those vulnerabilities are publicised, this will effectively give hackers a guided route into exploiting older machines.


We all know that new viruses and methods of stealing a user’s identity or personal information are being developed all the time.  This is only likely to intensify and this will pose a more obvious risk to those still running with the time bomb, of these two operating systems.



So what are the options?:



1) Buy a new PC – All new computers will now come with Windows 8.1 or 10 and if you are still unconvinced by these, much maligned, versions of Windows, then you can, if you shop around, still find some places that are selling new machines with Windows 7, although they are becoming harder and harder to find.

2) Upgrade your existing computer to a newer operating system – This is not really an option for really old systems, as the PC’s hardware may not be compatible with Windows 8.1 and even less likely with Windows 10. Even if it is compatible then unless your system specs are high enough, you might find the whole experience of running a more resource hungry operating system, sluggish and slow.  

Microsoft has issued a guide to the minimum specs for Windows 8, but in my opinion they are way off the mark. Here is what I would recommend:

                     Processor        :   Intel or AMD Dual Core or higher

                     Graphic’s         :   Radeon HD 2000, GeForce 8 Series (Good)                                                 Radeon HD 3200, GeForce 9 Series, Intel HD (Better)

                     RAM (Memory)  :   2GB (for 32 bit) or 4GB (for 64 bit)


3) Carry on using Windows XP or Vista – If you cannot afford to upgrade or buy a new PC, or really must continue using your old PC, then there are certain measures that you must put in place.  

Firstly DO NOT use Internet Explorer, download and use Google Chrome or Mozilla Firefox, both are much safer and continue to be updated.

DO NOT use Outlook Express, use another email client like Outlook or Mozilla Thunderbird. You can of course access your email via the email hosts website (ie,, Gmail, virginmedia, talktalk).

Install a third party Anti Virus, probably the best subscription paid package is Kasperksy Total Secuity, otherwise the most obvious choice for free protection is AVG or Avira.

Unless you are paying for a firewall as part of a complete internet security suite then you need to install a free stand alone Firewall such as Zone Alarm.  Even before now, you should NEVER be relying upon the built in Windows Firewall.

Above all be vigilant and back up your data regularly!


For help with making the right decision for you, call SOS COMPUTER FIX on 0208 330 7113


What to do now?


If you need help deciding the best solution for you, or don’t know how to check what the specifications of your computer are, then we can check your system for you and give you the best advice in how to proceed.


If it means you will need to buy a new computer, then we can advise you on this too and even supply the new PC / Laptop, sourced at great value prices.


In upgrading to a new version of Windows we can handle the whole process for you, including securely backing up all your data, scanning it for viruses before it is transferred back onto your PC.


We will install the operating system, device drivers and any software needed, such as Microsoft Office and Internet Security.  We can configure your user account preferences, install your printer and broadband connection, as well as complete any network configuration you require.


If you need your email account set up in your chosen email client and all your historical emails, calendar and contact lists imported, we can take care of all of this for you, either on-site at your home or office, or at our workshop in Surbiton (usually with a 24 hour turnaround time).


Microsoft ends support for Windows XP. Upgrade your operating system to Windows 7 or 8

We provide on-site support or free local collection of your PC for installation at our workshop in Tolworth, Surbiton, near Kingston Upon Thames.  You are welcome to bring your PC in to us to inspect, but please contact us first to discuss your requirements and turnaround times.

Are you still running Windows XP or Vista on your PC or Laptop?